Hardcash productions

       
Faith Schools Undercover: No Clapping In Class
The White Widow: Searching for Samantha
Secret State of North Korea
Exposure: Fashion Factories Undercover
North Korea: Life Inside The Secret State
Undercover Colleges
Forced to Marry
NHS Undercover
Death on the Wards
Britain on Benefits
Banaz: An Honour Killing
Britain’s Hidden Hungry
The British way of death
Britain on the Sick
The Great Ticket Scandal
Landlords From Hell
Dale Farm: The Big Eviction
Can You Trust Your Doctor?
The Big Gypsy Eviction
Landlords from Hell
Train Journeys from Hell
Secret NHS Diaries
Lessons in Hate and Violence
BBC2 THIS WORLD:
The Paedophile Hunters
Britain’s Secret Slaves
Undercover Social Worker
Post Office Undercover
My Family and Alzheimer’s
Inside Britain’s Israel Lobby
undercover debt collector
mum, dad,
alzheimers and me
how to rob
a bank
undercover mosque:
the return
banatyne takes on
big tobacco
iraq's lost
generation
afghanistan:
lifting the veil
undercover mother
afghanistan unveiled
charles: the
meddling prince
undercover mosque
monkeys, rats and
me: animal testing
burma's secret war
britain's rubbish
undercover in
the secret state
gypsy wars
re-opening
the post
undercover with
new labour
my friend
the mercenary
touts on tour
profiting from
kids in care
third class post
the best for
my child
islam unveiled
iran undercover
the child sex trade
blood and revenge
truth and lies
in baghdad
lifting the veil:
zarmina's story
secrets of the
saudi state
down the tube
unholy war
beneath the veil
looking for ricky
party crashers
bloody foreigners
children of the
secret state
prime suspects &
witness to murder

Third Class Post

In a special investigation, Dispatches reporter Simon Barnes goes undercover inside the Royal Mail to reveal a damning catalogue of skiving workers, ineffective managers and criminals stealing millions of pounds from the post.

The Royal Mail loses up to a million letters a week. One in five of these has been stolen (according to Home Office research) but despite that, getting a job as an agency worker handling recorded deliveries, credit cards and cheque books is easy and involves no criminal record checks.

Inside sorting offices Simon is confronted by outdated machinery, which one engineer describes as "clapped out." Another worker reveals that "sometimes you get a letter that is completely mangled and you can't tell where it's come from or where it's going. It's a good job the public doesn't see it."

And if letters aren't destroyed they can get lost in the system for months at a time. Simon finds a letter that had been lying around the sorting office for four months, while managers openly admit that staff routinely hide mail around the office rather than sort it. Furthermore, the recalcitrant posties are supposed to work until 2pm but, to get them to finish their shift, managers have to pay them extra - a scam called 'ghost overtime.'

 

 

 

 
 

Dispatches: Third Class Post
Channel 4

First Broadcast: Thursday 29th April 2004

But it's not just in the sorting offices that problems occur. Inadequately trained postmen are being sent out on the streets with no training and just an AtoZ for company. Simon follows two Ghanaian students who fail to deliver half their mail and end up dumping it back at the sorting office.

Untrained, unvetted agency staff being sent out with sacks of letters is not just causing inconvenience to customers who don't receive their post. It represents a huge security risk.

One former worker tells Simon how he stole £350,000 worth of goods and money from the post. Such were the rewards that the convicted culprit says his time in prison was worth it.

 
          Copies of all our films are available on request, please go to VIEWING OUR FILMS on the home page for details.