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NHS Out of Hours Undercover

22nd July 2015| ITV Exposure

Exposure goes undercover in a privately-run NHS out-of-hours centre and finds doctors not fully trained, targets being manipulated, and patients being asked to assess their own symptoms because the unit is too busy.

Covert footage filmed at a centre run by the UK’s biggest private provider of out-of-hours care shows chronic understaffing and medicine cabinets empty of vital drugs.