Undercover Debt Collector

20th July 2009| Channel 4 Dispatches

Dispatches goes undercover to investigate one of Britain’s least loved but booming industries – the debt collection business. Presented by Jane Moore, the programme reveals some of the tactics deployed to get debtors to pay up, and talks to those unfortunate enough to be on the receiving end of this treatment. Dispatches reporter Tom Randall gets a job as a debt collector inside one of the UK’s fastest growing agencies. He discovers that in recession-hit Britain some of the biggest high street businesses are cutting their losses and selling on their bad debts to agencies for as little as sixteen pence in the pound. Agencies who buy up these debts are entitled to pursue debtors for the full amount. In this multi billion pound industry the stakes are high and Dispatches reveals the lengths collectors will go to, to recover their debts.


Reporter: Jane Moore
Producer Director: Ed Harriman
Executive Producer: David Henshaw